Payment Policies

Thank you for choosing Tana Shop ! We offer a variety of secure and convenient payment methods to make your shopping experience as smooth as possible. This page outlines our payment policies.

Accepted Payment Methods:

We currently accept the following payment methods:

  • Visa, Mastercard, American Express
  • Debit cards
  • PayPal, Apple Pay, Google Pay

Payment Security:

We take the security of your payment information very seriously. All transactions are processed using secure socket layer (SSL) technology to encrypt your data during transmission. We do not store your full payment card details on our servers. Our payment processing partners, such as PayPal, are PCI DSS compliant, ensuring your financial information is handled according to the highest industry standards.

Currency:

All transactions are processed in EUR (€). If your local currency is different, your payment provider will automatically convert the amount at their prevailing exchange rate. Please note that exchange rates may fluctuate.

Payment Authorization:

By placing an order, you authorize us (or our third-party payment processor) to charge the total order amount to your chosen payment method.

Order Confirmation:

Once your payment has been successfully processed, you will receive an order confirmation email with details of your purchase.   

Payment Issues:

If you encounter any issues during the payment process, such as a declined card or a failed transaction, please double-check your payment details and try again. If the problem persists, please contact your bank or payment provider for assistance. You can also contact our customer service team throughout the support page.

Pre-Authorization:

For some payment methods, such as credit cards, your bank may pre-authorize the transaction amount. This means the funds are held but not yet debited from your account. The actual charge will occur once your order is processed and shipped.

Payment on Delivery (If Applicable):

[If you offer Cash on Delivery (COD) in specific European regions, include details here: We may offer Cash on Delivery in [List specific countries/regions]. Please note that additional fees may apply, and you will be required to pay the full order amount in EUR to the delivery driver upon receipt of your order.

Invoicing:

You will receive an electronic invoice for your order via email once your order has been shipped. If you require a physical invoice, please contact our customer service team.

Right to Withdrawal (Related to Payment):

Your right to withdraw from the purchase contract is outlined in our Returns/Refunds Policy. If you exercise your right of withdrawal, we will process your refund using the same payment method you used for the original transaction, unless you have expressly agreed otherwise.  


Contact Us:

If you have any questions or concerns regarding our payment policy, please do not hesitate to contact us at throughout the contact page.

Hello Girlies! (Or should I say, Bienvenue, les Tanas!)

I'm Charlotte, and I've poured my heart into creating this shop just for you <3.

Shop Now !

As a French woman living here in Dublin, I've always been deeply passionate about fashion.

I even used to organize fashion events like clothing swaps to share that love with my community.

Now, I've decided to take that passion a step further and curate this online space, where I hand-select trendy pieces for each season, especially for you.

Now, some of you might be wondering, "Tana? What does that mean?" If you're in France and even slightly on social media, you've likely heard it. But for those who haven't, let me tell you the story...

"Tana" was a term recently used by some men in France to describe women of, shall we say, "questionable virtue." But French women, with their incredible spirit, decided to reclaim the word and flip its meaning entirely! They created a vibrant and fiercely inclusive community around "Tana's world," "Tana's dance," and, of course, "Tana's look!" The powerful message? A woman can dress, dance, and express herself however she damn well pleases, and if that makes her a "Tana" in someone else's eyes, then so be it!

So, if you love this empowering concept as much as I do, thenBienvenueto Tana Shop! Here, women can be exactly who they want to be and feel absolutely empowered while doing it.

Shop Now !